What are you going to do?
You will be focusing on Admissions and in a smaller capacity on Housing. The Admissions team is responsible for screening and checking the eligibility of non-Dutch diplomas. This team works closely together with our university’s main administration, Nuffic and the IND. The Housing team is responsible for mediating between SSH (Stichting Studenten Huisvesting) and our students. They work closely together with our Real Estate department and our legal department. As Admissions Support officer, you will be the point of contact for Admissions and Housing questions. Your main responsibility will be answering questions from students, parents, colleagues and other stakeholders at the front desk, via email and via Teams. Since our front desk is open daily (except during national holidays/breaks), you will be in the office four days a week. On the fifth day you can work from home.
You will also be responsible for:
- Retrieving information in the system to be able to answer questions correctly, for example the application status of students or the application documents that they uploaded
- Screening and checking the eligibility of non-Dutch diplomas
- Attending the Open Days on Saturdays (only for Admissions, in a rotating schedule so everyone attends approx. one Saturday per year)
- Assigning rooms to students (twice a year), using our own systems/overviews and those of SSH
- Being the main contact person for SSH
- Conducting the Housing webinar (twice a year)
- Various supportive tasks like data entry, keeping FAQ's up to date, archiving etc.
The focus will be Admissions. Since we have very few rooms for our students, housing will be max. 2 hours per week except for the peak periods when Housing registration opens (November for the February intake and May for the September intake). During those weeks you will be solely working on Housing together with a colleague. Taking days off is not possible during those weeks.
The Centre of International Affairs (CoIA)
The Centre of International Affairs (CoIA) is looking for an Admissions Support officer. The position is available as of January 1st 2027. CoIA supports internationalization within Rotterdam University of Applied Sciences. The department consists of six subteams: Admissions, Student Support, Exchange, Travel, Housing and Policy & Advice. We have two student intakes: February and September. Yearly we welcome over 1000 international students for an English taught study or exchange programme.
Are you the one we’re looking for?
Deciding to study abroad is a huge life changing decision for our students. Once we grant students Conditional Admission, they start making plans to move from their home country to the Netherlands. Answering questions correctly in a friendly and professional matter while being able to deal with high-peak periods and deadlines in a healthy way are key.
You also bring:
- At least an MBO 4 degree
- Excellent written and verbal communication skills, Dutch proficiency is recommended
- The ability to work accurately under pressure with deadlines during high-peak periods.
- Patience and a customer oriented mindset: you have a helpful attitude and are able to communicate clearly with students, colleagues and other stakeholders from different backgrounds.
- Flexibility and the ability to quickly switch between tasks
- Experience with administrative and front office tasks
What do we offer?
- A one-year contract upon starting employment (D4 CAO HBO)
- Salary in scale 6: € 2.770,87 – € 3.793,29 gross per month (based on full-time employment, depending on experience and qualifications)
- A contract of 40 hours per week
- 8% holiday allowance + 8,3% year-end bonus
- Up to 9 weeks of vacation (based on full-time)
- 45 sustainable employability hours
- Excellent pension scheme (ABP)
- Bicycle scheme with tax benefits
- Compensation for internet, commuting, and working from home
- Laptop, phone, and home office facilities
- Extensive training and development opportunities
Location
You will be working at Kralingse Zoom in Rotterdam, which is easily accessible by public transport.
Our Organisation
With over 39,000 students and 4,200 dedicated staff members, we are a vibrant knowledge institution offering practical, real-world solutions to today’s societal challenges. Our mission? To equip students with the skills and mindset needed for the careers of today and tomorrow. We guide (young) professionals in their development, always placing student success at the center of everything we do.
Would you like to apply?
We’d love to hear from you. Submit your application via the link below.
Do you have questions about this position or the selection process? Feel free to contact Marissa Goedhart, Manager Centre of International Affairs, via m.n.goedhart@hr.nl.
We’d rather hear from you than have you miss out on this opportunity.
Application deadline: 18 October 2026
We only accept applications submitted via our website.
The selection procedure includes the following steps:
- Interview (scheduled in the week of 26 October)
- Final discussion regarding employment terms
The selection process may include an assessment.
Please note: Being able to provide a Certificate of Good Conduct (Verklaring Omtrent het Gedrag (VOG)) is a condition of employment as well as a valid EU work permit if you are from outside the EU.
At Hogeschool Rotterdam, everyone is welcome. We see talent as a foundation and diversity as a strength. An inclusive working environment is essential for creating a positive learning environment for our students. Diverse teams perform better, and we value visible diversity in our team composition. We take this into account during the selection process.
Do you know someone who might be interested?
We’d appreciate it if you shared this opportunity.
Please note: We handle our recruitment internally. Acquisition in response to this vacancy is not appreciated.